Communication Foundations

This course improves your professional communication in meetings, emails, presentations, and pitches. Taught by experts Tatiana Kolovou and Brenda Bailey-Hughes, you'll master the four building blocks of effective communication: understanding your audience, crafting clear messages, adapting to different situations, and actively listening.

Enroll for free

Course curriculum

1. Foundation of Communication
2. Getting the most from this course
1. The four building blocks: People
2. The four building blocks: Message
3. The four building blocks: Context
4. The four building blocks: Listening
5. Section 1 Quiz
1. When you socialize in professional settings
2. Tool kit: Social settings
3. When you run meetings
4. Tool kit: Meetings
5. When you send emails
6. Tool kit: Email
7. When you are explaining
8. Tool kit: Explanations
9. Section 2 Quiz
1. When you pitch ideas
2. Tool kit: Pitch new idea
3. When you're asking for something
4. Tool kit: Making an ask
5. When you're caught off guard
6. Tool kit: When you're caught off guard
7. When you're criticized
8. Tool kit: Criticism at work
9. When you are presenting up
10. Tool kit: Presenting up
11. Section 3 Quiz
1. Practicing your communication every day