Administrative Professional Tips

Master office skills & become a boss's secret weapon! This course by April Stallworth helps you excel as an administrative professional. Learn key skills, boost productivity & build your network for career success.

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Course curriculum

1. Introduction
2. Keeping the gate
3. Personal Branding
4. Executive presence
5. Dressing for success
6. Self-care and work/life balance
7. Quiz
1. Grow your dream team
2. Your boss
3. Partnering with your boss
4. Mentors
1. Goal setting
2. Administrative resources
3. Presentation skills
4. Social networking and online etiquette
5. Dealing with disrespect
6. Decision making
7. Project management
8. Coping with change
9. Emotional intelligence
10. Quiz
1. Managing morale in your office
2. Confidant and advisor
3. Setting expectations and maintaining boundaries
4. Why professional meeting minutes matter
5. Capturing professional meeting minutes
6. Preparing briefing materials
7. Managing interruptions
8. Executing meetings and event
9. Office technology
10. Quiz
1. Organizing your office
2. Organizing your physical files
3. Organizing your electronic files
4. Apps
5. Quiz
1. Pursuing excellence
2. Authentic leadership
3. The importance of customer service
4. Delivering exceptional customer service
5. Delegating effectively
6. Diversity and inclusiveness
7. Entrepreneurial skills
8. Coaching others
9. Coaching yourself
10. Quiz